Shipping & Delivery Policy
Thank you for choosing Folivras. We are committed to delivering your skincare products safely and efficiently.
1. Processing Time
Orders are processed within:
1-3 business days
after payment confirmation.
Orders placed during holidays or promotional periods may require additional processing time.
2. Shipping Time
Estimated delivery times:
- Standard Shipping: 2–4 Weeks
Delivery times may vary depending on destination, customs processing, and carrier delays.
3. Tracking Information
Once your order has shipped, you will receive a confirmation email containing your tracking information.
Please allow 24-72 hours for tracking information to update.
4. Customs & Import Fees
Customers are responsible for any customs duties, taxes, or import fees required by their country.
5. Lost or Delayed Packages
Folivras is not responsible for delays caused by:
- Customs inspections
- Incorrect shipping addresses
- Carrier delays
- Weather conditions or unexpected events
If your package has not arrived within the expected timeframe, please contact us:
Email: support@folivras.com