CONTACT US
At folivras, we are committed to providing you with a high-quality shopping experience from start to finish. Whether you have questions about your order, products, shipping, or anything else, our customer support team is ready to assist you.
Customer Support
Email: support@folivras.com
We aim to respond to all inquiries within 24 to 48 business hours.
Before Contacting Us
To help us assist you more efficiently, please include the following information in your email:
Your name
Order number (if applicable)
Email address used when placing the order
A detailed description of your question or concern
Photos or videos (if they help illustrate the issue)
Business Hours
Customer support service hours:
Monday to Friday
9:00 AM – 6:00 PM (GMT+8)
Inquiries received on weekends or public holidays will be answered on the next business day.
Our Commitment
Your satisfaction is of the utmost importance to us. We take every inquiry seriously and strive to resolve your issues as quickly as possible.
Thank you for choosing folivras. We value your trust and look forward to serving you.